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BPM Focus Training
The BPMF Learning Framework provides the most comprehensive training program available in the market today. The BPMF Learning Framework delivers broad support to both the organization and the individual change agents within it. The content was developed, licensed from, and is often delivered by some of the best thinkers in BPM.
The framework itself is based on a carefully constructed set of courseware that is designed to cater for differing levels of need and experience. It was fleshed out in conjunction with leading academics with the aim of producing a certifiable range of courseware that links back to university standard educational units.
The core of the BPMF Learning Framework is designed to ensure success for BPM initiatives. Alongside that core element is a series of targeted courses that support the development of individual skill sets. As such, each component of the BPMF Learning Framework is designed to help the BPM Center of Excellence develop the sophistication required to ensure long term BPM success and drive ongoing organizational improvement.
“Developing A Structured Approach for BPM Project Success” helps
organizations guarantee BPM project
success, ensuring they start off on
the right foot, with the correct
organizational context. Based on
an actionable plan, includes
a set of tools and a methodology
within which to apply them,
complemented by a range of best
practices to observe and pitfalls to
This program has recently been significantly updated and refreshed.
Effectively, we have merged our own courseware with that of John Jeston of
Management by Process creating a better and more rounded program.
A short overview is available
Business Transformation or Better Sameness? Customer Experience is king when
it comes to developing a Competitive Edge. And with the change curve moving
so fast, it is clear that most companies will be caught on the wrong side of
it! Why? Because without realizing it, they are opting for “Better
Sameness.” Insightful firms, on the right side of the change curve, are
already focusing on delivering Great Customer Experiences and are reaping
the rewards in long-term brand recognition, growth and profits. While they
have identified agile approaches such as BPM (and its related technologies),
they realize that technology on its own is never the answer. These
organizations are investing in Business Transformation focused on
innovative, customer-oriented services, supported by effective processes.
The Great Customer Experiences that ensue deliver value to customers every
time and create more value for the business along the way. For an overview
of Transformation issues, see this
video of Center for BPM partner Dr Allan
Webster (at a recent conference).
This training course ensures Business Managers can lead the
Business Transformation, focusing on the BPM initiative as
a vehicle to design and deliver Customer-focused Services. The course is
also for Process Owners, Business Analysts, Process
Architects/Designers and BPM Project Managers to
ensure they can design appropriate Business Services with effective
Specialist Learning Components are focused on
the needs of Business Analysts,
Process Architects and other BPM
change agents. They cover the
BPM Process Modeling Fundamentals – focused on Business Process
Modeling Notation (BPMN), this
course was developed in conjunction with the best in the business – the main
author of the BPMN specification. It also provides guidance on another key
technique Role Activity Diagrams (to contrast the orchestration oriented view of
This course provides Business Analysts, and
Process Modelers (be they IT or business people) with all they need to truly
understand business processes. Empowering them to compare and contrast different
perspectives; to step outside the box and see the process from the customer’s
point of view.
Delegates for this course should have read
The BPMN Modeling and Reference Guide
BPMN Online, RADs Online – an online course series, providing a self help,
distance learning facility. This material is currently under development and
will be made available in the coming months.
Process Architecture Design – approaches to Process Architecture, BPM Frameworks
& Process Design for Case Handling. This course explores techniques for
designing appropriate a process architecture that truly reflects the needs of
the organization (as against the functional silos that is the usual starting
Business and Process Analysis – Business Process Improvement Techniques, Systems
Thinking and Lean/Six Sigma. Course designed specifically for the Business
Analyst, provides a comprehensive underpinning to process improvement
BP Maturity Model Assessment – building on the Business Process Maturity Model,
this course is under development by the original authors of the specification
and will be made available publicly once the standard has been ratified at the
Courses are held in quality training venues, carefully
selected to balance convenience and cost. While each module is made
available publicly, they may also be customized and combined for in-house
delivery (contact Derek Miers to discuss).
2008 Training Schedule